Shipping Policy | Fast & Reliable U.S. Shipping - Cosmos & Clover Boutique

Cosmos & Clover Boutique

At Cosmos & Clover Boutique, we’re proud to be a small-town boutique serving customers across the United States. While we’re not a large warehouse offering 2-day free shipping, we carefully process every order to ensure quality, accuracy, and dependable delivery.

This page outlines our order processing times, shipping methods, delivery estimates, and policies to give you full transparency before checkout.

Order Processing Time

We work hard to prepare your order quickly and carefully.

  • Standard Processing Time: 1–2 business days
  • Official Policy: Please allow 3–5 business days for processing and shipment
  • Orders are processed Monday–Friday (excluding holidays)

Occasional delays may occur due to:

  • High order volume
  • Seasonal sales
  • Federal holidays
  • Weather or unforeseen carrier issues

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Carriers & Delivery Estimates

We ship throughout the United States using trusted carriers:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)

Estimated Delivery Time (After Shipment)

  • 2–5 additional business days

Delivery times may vary depending on:

  • Seasonal demand
  • Holidays
  • Weather conditions
  • Carrier delays

Please allow up to 24 hours for tracking updates after receiving your shipping confirmation email.

Shipping to Alaska & Hawaii

We happily ship to customers in Alaska and Hawaii.

Please note:

  • Delivery times may be longer due to distance and carrier routing.
  • Additional transit days may apply during peak seasons.

Shipping Address Accuracy & Package Responsibility

To ensure smooth delivery, customers are responsible for:

  • Entering the correct shipping address at checkout
  • Providing a secure delivery location

Cosmos & Clover Boutique is not responsible for lost or stolen packages once they are marked as delivered by the carrier.

We do not issue:

  • Refunds
  • Replacements
  • Exchanges
  • Store credit

for packages returned due to an incorrect or incomplete address:

  • The customer is responsible for any returned shipping fees.

Order Changes & Cancellations

Because we begin processing orders quickly:

  • Orders cannot be canceled or modified once placed.

If you need immediate assistance, please contact us as soon as possible:

📧 cosmosandcloverboutique@gmail.com

We will do our best to help within our policy guidelines.

FAQs

Once a package is marked delivered by USPS or UPS, we are not responsible for lost or stolen items. We recommend:

  • Checking with neighbors
  • Contacting your local post office
  • Filing a claim directly with the carrier

Orders typically ship within 1–2 business days. Delivery usually takes an additional 2–5 business days depending on location and carrier conditions.

At this time, we do not offer guaranteed 2-day shipping. As a small boutique, we focus on careful order preparation and reliable standard delivery.

Tracking numbers may take up to 24 hours to update after shipment confirmation. If it has been longer, please contact us.

Unfortunately, no. Orders cannot be modified once placed, so please double-check your shipping details before completing checkout.

Currently, we ship within the United States only, including Alaska and Hawaii.

Our Commitment to You

As a small-town boutique, every order truly matters to us. While we may not compete with big-box retailers on speed, we promise:

✔ Thoughtful packaging
✔ Careful handling
✔ Reliable U.S. shipping
✔ Clear communication

Thank you for supporting a small business — we appreciate you more than you know. 💛